Q: Are you still offering repairs during this time?

Yes. Our woodwind and brass technicians are able to do repairs at this time. Please where a mask when you arrive at our shop, and please be prepared to allow extra time for repairs to be completed.

Q: Can I still come to the store to pick up items that I need?

Yes. We are open from 10am-6pm Monday through Friday, and 10am-4pm on Saturday. Masks or facial coverings are required.

Q: How many people will be allowed in the store at a time?

We are requiring social distancing be practiced in our store. Because we have multiple rooms that our customers occupy, this will be modified on a case-by-case basis, but we are generally allowing 3 groups of customers come in at a time. Please keep in mind that there may be a chance customers will have to wait outside if we have reached our capacity.

Q: Do I need to wear a mask?

Yes, per Illinois requirements, all customers over the age of 2 will need to be wearing a mask to be admitted into the store.

Q: Can I return my rental instrument if the store is not open?

Yes. Please wear a mask and feel free to visit during open hours.